Can You Build Psychological Safety? with Amy Edmondson

Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She’s an expert on leadership, teams and organizational learning, whose research on psychological safety in workplaces has been discussed in the New York Times, the Financial Times, Forbes and many other media outlets around the world and is the author of several books, including her most recent, Extreme Teaming: Lessons in Complex, Cross-Sector Teaming.

In today’s episode, we discuss why Google have found that psychological safety is the common factor in all of their highest performing teams, and what you can do in your workplaces to improve psychological safety for others.

Connect with Amy:

Website:  Amy Edmonson HBS Faculty Profile

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You’ll Learn:

• [02:03] - Amy explains why more and more workplaces are talking about the need for psychological safety.
• [04:43] - Amy offers practical tips for leaders to improve the levels of psychological safety in their teams.
• [06:38] - Amy explains how leaders can practice inclusive leadership to improve psychological safety.
• [08:45] - Amy shares why courageous conversations can be problematic in workplaces.
• [11:15] - Amy explores the intersection between psychological safety and growth mindsets.
• [12:39] - Amy shares her tips for creating psychology safety in more temporary teams.
• [14:10] - Amy talks about ways of assessing psychological safety in teams.
• [16:44] - Amy explains how to help teams get over the politeness hump when it comes to improving psychological safety.
• [19:49] - Amy outlines some of the biggest challenges leaders face when it comes to improving psychological safety at the moment in workplaces.
• [21:18] - Amy shares why a coaching mindset can help improve psychological safety in teams.
• [22:17] - Amy completes the lightning round.

Your Resources:

• How to Turn a Group of Strangers Into a Team | Amy Edmondson | TEDxHGSE
• Building a psychologically safe workplace | Amy Edmondson | TEDxHGSE

Thanks for listening!

Thanks so much for joining me again this week.  If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post.

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Until next time, take care!  Thank you Amy!